Deciding to talk to a counsellor is a big step. Finding the right one makes a big difference to how much it helps.
Imagine finally deciding to get help for months of low mood, searching online and finding hundreds of names with confusing titles. Where do you start?
Types of support
- Counsellors: often help with life events, relationships and stress
- Psychotherapists: often work with deeper or longer-term issues
- Psychologists: assess and treat mental health conditions
- Psychiatrists: medical doctors who can prescribe medicines
Check qualifications
- Look for registration with a recognised professional body or regulator in your country
- Check training in the kind of help you need, such as couples or trauma
- Be cautious of unregulated titles such as “life coach” for mental health problems
Questions to ask
- What approach do you use?
- How many sessions might I need?
- What are your fees and cancellation rules?
- How do you handle confidentiality?
Free or low-cost options
- Your doctor or local health service
- Employee assistance programmes
- University or college counselling
- Charities and community organisations
- Peer support services for health workers
If it isn’t a good fit
It is fine to try someone else. A good relationship with your therapist is one of the strongest predictors of success.
Frequently asked questions
How long does counselling take?
Some people need six to twelve sessions; others need longer.
Is counselling confidential?
Generally yes, with limited exceptions such as serious risk of harm. Ask your counsellor to explain.
But I should be able to cope on my own
Asking for help is a sign of strength. Nurses advise patients to seek help; you deserve the same.
Your next step: Check whether your employer offers free counselling through an assistance programme.
Sources: World Health Organization, British Association for Counselling and Psychotherapy, American Psychological Association, Mind (UK).



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