Earwax build-up is common, and nurses in primary care often remove it. Modern ear irrigation is safer than old-fashioned syringing, but it still needs the right checks.
Imagine an older man who can barely hear because of impacted wax. After safe irrigation he says, “I can hear the birds again.” Done badly, though, irrigation can damage the eardrum.
When irrigation may be appropriate
- Earwax causing symptoms such as hearing loss or discomfort
- After softening the wax with drops for several days, as advised
When not to irrigate
- A known or suspected perforated eardrum
- Previous ear surgery
- Active ear infection or discharge
- Grommets
- Only hearing ear, in many guidelines
- Recent ear injury
Technique basics
- Take a history and examine the ear with an otoscope
- Explain the procedure and get consent
- Use an electronic irrigator at body temperature water
- Direct the flow along the ear canal wall, not at the eardrum
- Stop if the patient has pain, dizziness or discomfort
- Re-examine the ear and document
Alternatives
Microsuction, performed by trained clinicians, is an option for people who can’t have irrigation.
Frequently asked questions
Do patients need ear drops first?
Usually yes. Softening drops for several days make removal easier and safer.
But anyone can do it
No. Ear irrigation should only be done by trained staff following local guidelines.
Your next step: If you remove earwax at work, check your training is up to date and your irrigator is maintained.
Related: Earwax build-up and safe removal
Sources: National Institute for Health and Care Excellence (NICE) earwax guidance, Rotherham Primary Ear Care Centre guidance, NHS patient information.



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